AI Chatbots Are Quietly Changing How Small Businesses Connect Online

One trend I’m watching closely is the rise of AI chatbots and assistants on business websites. More companies are using them for customer support, lead capture, and product guidance—and honestly, this is one of those shifts that side hustlers and small business owners should pay attention to.Why? Because speed and conversation matter. If someone lands on your site after work hours, they may not wait for an email reply. A helpful chatbot can answer questions, point people to the right offer,...